Luton Hoo Hotel, Golf & Spa


Vision Marketing (parent company to Design Restaurants) has been selected by Elite Hotels to implement and run the debut loyalty programme for its five star property, Luton Hoo Hotel, Golf & Spa.


The Design Restaurants team enjoy a day at Luton Hoo Hotel, Golf & Spa


The new rewards club will feature comprehensive membership benefits for The Mansion House, Golf and Spa venues and across other Elite Hotels throughout the UK.  It will be available to corporates, key partners and selected local individuals from 11th October 2010.  Elite Privileges members will receive added value and reductions for dining, spa entry, golf passes and an extraordinary limited offer to founding members to stay complimentary at the hotel after their first dining visit.

It is now 3 years since Elite Hotels opened Luton Hoo Hotel, Golf & Spa following an investment of more than £60 million to transform the 18th century Mansion and surrounding 1,065-acre estate into one of the country’s most coveted destinations which is based in Luton, Bedfordshire.

“We are delighted that Elite Hotels has selected Vision Marketing to launch and manage its membership club which will be strategic in driving new revenues and providing greater focus on customer profiling,” said Tessa Shreeve, Managing Director of Vision Marketing. “Vision Marketing will use its experience and state-of-the-art systems to give Elite Hotels a dynamic and successful loyalty programme that is proven to generate results even during difficult times.”

Additionally, as part of Vision Marketing’s Design Restaurants network, Luton Hoo will benefit from the exposure to over 20,000 gourmet diners from leading restaurants nationally, with the potential to generate significant incremental revenue in both rooms, spa and F&B.  Design Restaurants members are affluent lovers of food and wine, predominately AB individuals who regularly fine dine.  Existing Design Restaurants members will be able to enjoy complimentary member dining benefits in the restaurants and are able to upgrade their existing membership to a full membership at Luton Hoo on request.

Elite Hotels is an independent UK- based hotel group that owns some of the finest country house hotels in the south east of England. Since 1986 the group has invested in historic properties and carefully restored them to their original splendour.  The three other hotels in the group are The Grand Hotel and Ashdown Park Hotel in East Sussex and Tylney Hall in Hampshire.  All four hotels are members of Small Luxury Hotels of the World.

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